Privacy Policy
Your privacy is fundamental to how we build and operate Datarag. This policy explains how we collect, use, and protect your information.
Information We Collect
Information You Provide
- Account Information: Email address and name when you create an account
- Research Content: Pages you save, notes you create, and chat conversations within the extension
- Support Communications: Messages you send to our support team
Information We Automatically Collect
- Usage Analytics: How you interact with the extension (anonymized)
- Technical Information: Browser version, extension version, error logs
- Performance Data: Response times and feature usage patterns
How We Use Your Information
- 1Provide the Service: Enable core functionality like saving pages, AI conversations, and research organization
- 2Improve Performance: Optimize AI responses and fix technical issues
- 3Customer Support: Respond to your questions and resolve issues
- 4Security: Detect and prevent fraud, abuse, and security threats
Subprocessors and Third Parties
We sometimes use trusted third-party service providers (subprocessors) to help us deliver and improve Datarag. For details and an up-to-date list of these providers, please see our Subprocessors page.
International Data Transfers
Your information may be processed and stored in countries outside of your own, including the European Union and the United States. We take steps to ensure your data is protected and handled in accordance with applicable laws, using safeguards such as standard contractual clauses where required.
Legal Basis for Processing
If you are located in the European Economic Area, we process your personal data on the following legal bases: (1) with your consent; (2) as necessary to provide our service and fulfill our contract with you; (3) for our legitimate business interests, such as improving and securing Datarag; and (4) to comply with legal obligations.
Data Storage and Security
Local Storage
Your access key and personalization settings are stored locally on your device using encrypted browser storage. We cannot access this data.
Cloud Storage
Your research data, saved pages, and chat history are stored in the cloud, using industry-standard AES-256 encryption.
Your Rights and Controls
Access and Export
Download all your data in standard formats anytime
Delete Your Data
Permanently delete your account and all associated data
Children’s Privacy
Datarag is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we’ll delete it promptly.
Updates to this Privacy Policy
We may update this policy from time to time. If we make significant changes, we’ll notify you by email (if available) or by posting a notice in the Datarag extension or on our website. Please review this page regularly for the latest information.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: support@datarag.ai