Subprocessors
This page lists all third-party subprocessors that may process your data when you use Datarag.
What are Subprocessors?
Subprocessors are third-party companies that we engage to assist in providing our services. They may process your personal data on our behalf and under our instructions. We carefully vet all subprocessors to ensure they meet our security and privacy standards.
Current Subprocessors
AI and Machine Learning Services
OpenAI
United States
Provides GPT models for AI conversations and content analysis
Cohere
United States
Provides GPT models for AI conversations and content analysis
Infrastructure and Hosting
Render
Europe
Cloud infrastructure, data storage, and computing services
Mailgun
United States
Transactional email sending and receiving
Paddle
United States / Europe
Subscription billing and management, payment processing
Analytics and Support
Zoho Desk
Europe
Customer support ticketing and help desk management
Google Analytics
United States
Website analytics and usage tracking (anonymized)
Microsoft Clarity
United States
Website analytics and heatmaps (anonymized)
Data Processing Safeguards
Contractual Protections
- Data Processing Agreements (DPAs)
- Standard Contractual Clauses
- GDPR compliance requirements
Security Standards
- SOC 2 Type II certification
- ISO 27001 compliance
- Regular security audits
Updates and Notifications
We will update this list when we add or remove subprocessors. For significant changes, we will:
- Notify customers via email at least 30 days in advance
- Update this page with the latest information
- Provide opportunity to object to new subprocessors